Comments on: KLM Lost, Delayed Baggage Information

By: Joseph

Joseph — Thu, 23 Feb 2012 21:11:37 +0000

I know, they are the world’s WORST airline… but check this out:
https://www.klm.com/travel/us_en/prepare_for_travel/baggage/delayed_baggage/bif.htm
it may help you

By: carnationzky

carnationzky — Thu, 27 Oct 2011 20:01:49 +0000

I don’t know why KLM is still allowed to fly with all the inefficiencies and disservices they do to their passengers. I am left without my luggage for 4 days now, and I am only here for 6 days…They are a terrible airline. I have to fly them on my way back as I have a return ticket. After this, no more KLM for me. They suck big time!

By: Oscar

Oscar — Wed, 29 Dec 2010 01:26:37 +0000

Hi Sapphire,
Do you know that this website is the only place in the whole web that has a klm customer service email address? I really appreciate your help, and find it real creepy when companies are actively “cleaning” the web. Thanks!

By: Dano

Dano — Tue, 28 Dec 2010 10:38:44 +0000

“I’m Sapphire….fly me!” lol :P

By: Sapphire

Sapphire — Sat, 25 Dec 2010 12:34:14 +0000

As an FYI to all of you commenting, I am NOT affiliated with KLM nor involved with KLM in any way.

If you want your problem solved, you will have to keep trying to contact them.

Good luck.

By: Why KLM is [maybe] the Worst Airline

Why KLM is [maybe] the Worst Airline — Sat, 25 Dec 2010 12:32:43 +0000

[...] have created a post just for KLM Baggage Information. Please also check it out if you have questions about filing baggage complaints or the paperwork [...]

By: AJAY KUMAR

AJAY KUMAR — Sat, 25 Dec 2010 10:58:09 +0000

hallo klm…..from 27/09/2010 till today 25/12/2010 i have so many e-mails and also send origanal documents by post from spainon26/11/2010 to klm-europe ,baggage claim centre in paris but till now nobody from klm answer me.myclaim no.4694370001, klm it is ur duty 2 inform us regarding my 2 baggages or cliam. answer me if u….. e-mail ajay500@hotmail.com

By: Mr B Osagie

Mr B Osagie — Wed, 14 Jul 2010 10:55:08 +0000

Whom it may concern

I cant believe that since the 10Th of may i got into Nigeria i have not found 3 of my luggages, I have gone to the airport in Lagos severally and have also been to your Victoria Island office ,made calls to your Portharcourt office with no results, the 2 luggages you said have been sent have n

By: Amr Abdou Mohamed Rashwan

Amr Abdou Mohamed Rashwan — Thu, 11 Mar 2010 12:52:28 +0000

I have been told that my complaint about my missing bag is going to be followed by the company and my lost bag at your airlines will be traced till found. Now my site at internet where I wrote the complaint is terminated and I have not been contacted by anyone… this as a note started 25 October 2009. I will keep following my claim so please reply and if more descriptions needed I have the twin of the lost bag. Number of reference was CAI KL 12423. The KLM office here in Cairo sent me 700 dollars although my bag empty costs 300 dollars. Contact me at this Email or 0020105267284 thank you.you told me from 10 days back you will inform me within 2:3 days but nobody contact me yet…WHERE IS THE CREDABILITY???
I am waiting for your comment .if you have website for lost baggage you founded just tell me.my e-mail is:
(rashwan0001@hotmail.com)

By: olagbuji Olugbenga

olagbuji Olugbenga — Tue, 16 Feb 2010 20:56:54 +0000

I, olagbuji Olugbenga of Ref no LCYKL17287/26DEC09/0912GMT board KLM, Royal Dutch Airline from Toronto Canada on the 25th December to attend my son naming ceremony at London. Due to some delay could not collect my Luggage on the 26th of december at LOndon City Airport.
On the 2nd of December, Bought 2 travel ticket with my partner to London City Airport. We got there at 12:30 and was told the staff close early for that day.
On the 5th of December, took a cab to London City Airport to pick up my bags, Meet with one KLM staff named Gary, she gave me the courier service phone no, and told me the bags will be deliver that day or the next day.
I made several call to the courier service and also drop several messages on their answering machine, but no reply.
On the 7th of January, took a cab to the London City Airport to collect my bags. Meet a staff whom after parsuation deceided to give me the courier service address.
I took a cab to the courier service office at 324 kensal Road Westend W10 5BZ where i finally collect my bags.
Due to this unforseen events, KLM made my stay in Londonfor Christmas a disaster, waiting all day for my bags
Please contact me thru my email address colagbuji@yahoo.com